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The Telephone Interviewer's Handbook: How To Conduct Standardized Conversations
Publisher: Jossey-Bass
SKU: DADAX0787986380
ISBN : 9780787986384
Condition : New
SKU: DADAX0787986380
ISBN : 9780787986384
Condition : New
Price:
$55.80
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US Delivery Time: 3-5 Business Days.
Outside US Delivery Time: 8-12 Business Days.
The Telephone Interviewer's Handbook: How to Conduct Standardized Conversations
"Survey organizations should make this handbook an integral part oftheir training of telephone interviewers. It covers in a clear anddirect manner all aspects of the interviewing process andincorporates the latest knowledge about what makes effectiveinterviewers in today’s challenging surveyenvironment."—David R. Johnson, professor of sociology, humandevelopment and family studies, and demography and former directorof the Survey Research Center, Penn State University and the Bureauof Sociological Research, University of Nebraska-Lincoln
Specification of The Telephone Interviewer's Handbook: How to Conduct Standardized Conversations
GENERAL | |
---|---|
Author | Patricia A. Gwartney |
Binding | Paperback |
Language | English |
Edition | 2 |
ISBN-10 | 0787986380 |
ISBN-13 | 9780787986384 |
Publisher | Jossey-Bass |
Publication Year | 2007 |
DIMENSIONS | |
---|---|
Height | 7.17 inch. |
Length | 0.7 inch. |
Width | 9.21 inch. |
Weight | 1.2 pounds. |
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